Frequently Asked Questions

Everything you need to know about your new AI teammate.

What is Shuffle?

Shuffle is your AI teammate for group chats. It lives in your iMessage or SMS groups and helps you find answers, generate images, and keep track of conversations without leaving your chat app.

How do I add Shuffle to a group?

Simply add our phone number +1 (651) 420-0331 to any existing group chat, or start a new group with that number. Once added, anyone can mention @agent to interact with it.

Are my messages private and secure?

Yes. We prioritize your privacy. Shuffle only processes messages when it is explicitly mentioned (e.g., @agent) or when necessary to maintain conversation context. We do not sell your personal data.

How much does Shuffle cost?

Shuffle has a generous Free tier. For power users who need more requests, faster response times, and advanced features, we offer Pro ($25/mo), Ultra ($85/mo), and Max ($300/mo) plans.

I changed my phone number, what do I do?

Your Shuffle account is tied to your phone number. If you change your number, simply text us from your new number to create a new account. Contact support if you need to migrate subscription data.

How do I get in touch with support?

You can email us at support@dnftinc.com for any questions or assistance.

Still have questions?

Contact Support